A Travel Management and Consulting Company


 
 
 
 
Travel Industry Sales and Marketing
Consultation Services - Sales and Marketing
“Its better to be first in the mind than to be first in the marketplace” Being first in the mind is everything in Marketing,

The Travel Group offers our clients professional travel industry sales and marketing support. Our many years of travel industry experience enables us to help our clients with all aspects of their sales and marketing efforts.

Outsourcing in the 21st Century has become a very popular avenue for companies to achieve their overall objectives and keep their overheads and employee count at manageable levels.

Outsourcing allows a company to concentrate on their core business and receive the expertise they need for other services.

Wally Sumner, and Eric Mc’Ferran each have over 30 years experience in all segments of the Travel Business. They have formed a partnership which enables them to offer their knowledge, experience and expertise to companies that want professional guidance and help in their sales and marketing efforts.

“If your selling a service your selling a relationship”

Our first steps to consulting are:
Manage all details
Listen to our clients needs
Do our homework and determine our clients Short and Long Term Sales and Marketing goals.
Develop a plan of action
Take responsibility for the project and provide guarantee’s where possible
Make full use of our industry contacts.
Stay within budget
Insure on time performance

Our Services Consist of:

Representation of our clients at Trade Shows and Sales Events.
Telephone and Direct sales calls on behalf of our clients to potential customers
Advise your company on how to increase sales.
Set-up / align company's with out-sourcing services
Strategic Planning - Company start-ups, business plans and goal setting.
Product Development - negotiation with preferred suppliers for contracts and agreements.

The professional services we provide enable our clients the opportunity to keep their fixed overheads down and still achieve their sales and marketing objectives. With our decades of travel industry experience and our pro management principles we develop strong working relationships with our clients and vendors.

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Training

Let us customize a training program just for you. The Travel Group will evaluate what your needs are, then customize and implement training programs and seminars.

Seminars available:
Decision Making
Exceptional Customer Service
Supervisor Skills
Motivation
Telephone Etiquette-
Employee Development
Sales Techniques
Effective Communication
Procedures and Standards
Interpersonal Skills
Handling Difficult Customers
Developing Policies
Prioritizing Tasks
World And Regional Geography
Quality Assurance
Evaluating Your Company's
Communication Skills

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Reservations Call Center
We can customize a call center just for you. Whether it be Airline Reservations-Sales, Travel Industry Reservations-Sales, Product Sales, E-Mail Handling, Appointments and Scheduling, Order Taking or Voice Mail. Our reservations has a state of the art telephone system.

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Internet development & E-Commerce
Are you looking to increase your revenue by driving more traffic to your site? Cut your Costs? Improve employee productivity? Maximize customer satisfaction? Interested in Delivering high-impact mass emails to your Customers and Prospects? or high-value email messages to Employees & Partners? We strongly encourage our clients to think of their web site as a fully interactive place of business — We want to share with you our vision of e-business — improving customer service and facilitating business transactions with consumers and other travel professionals.

We offer a full array of interactive consulting services including:
- Web site development and ongoing maintenance
- Microsites and online banners to support your advertising campaigns
- Online marketing and Search Engine optimization
- Email marketing solutions
- Web hosting

Our solutions are built with pre-developed modules that can easily be integrated to work with the web site you presently have. In addition, our products are frequently added during site upgrading.)

We are a full service web design firm with over 8 years of proven experience catering our web solutions exclusively to the Travel industry. Our best skill and service is to listen to our customer and provide solutions to many of their opportunities and challenges via technology and the internet. We develop interactive web sites that are database-driven allowing our clients to make updates on product descriptions and prices as often as they wish from a password-protected administrative section. Our solutions are complete, including design and functionality, and customized to work for our clients needs.

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Creative

Whether your looking to align with an advertising firm, need to create a postcard for a promotion or put together a powerpoint presentation for a trade show, The Travel Group can help you. We offer the following service

Ads - Billboards
Postcards and flyers
PR and event Material
Marketing and Sales Collateral
Banners
Brochures
Power-point presentations
Trade show Booth graphics
Posters

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18030 Brookhurst St. 570, Fountain Valley, Ca. 92708 • Email: info@thetravelgrp.com• Tel: 714-964-2411 • Fax: 928-504-8898